Work in a Call Center in Guatemala It has become an attractive labor option for thousands of young people looking for stability, professional growth and opportunities in the global market.
However, for many, the English language It represents one of the main challenges to overcome.
Although work in a call center It can be demanding, especially because of the need to communicate in English, more and more Guatemalans prepare to enter this industry.
Even those who already work in other sectors dedicate time and resources to improve their linguistic skills and meet the requirements that the sector demands.
Employment Fair for Call Center: More than 2,000 places available
The next 24 of Abril el Contact Center & Bpo de AGEXPORT will organize one Fair of employment addressed to those who want to start a race in a call center. The event will take place from 9 to 15 hours and will be attended by 13 companies in the sector.
During the fair they will be offered More than 2,000 jobs and will be granted 200 English scholarships for people interested in improving their level and increasing their contracting possibilities.
What is needed to work in a call center in English?
To learn more about the requirements and how to improve the opportunities to be hired, Andrea Méndez, Recruitment Coordinator of the Agente Center & BPO sector of AGEXPORTshare some key tips for applicants.
What to do if a person has applied several times and has not been successful?
According to the coordinator, the main barrier is usually the English level. However, the most important thing is to continue practicing. Also, it is important to know that there are Scholarships Like those offered by the program Finishing Schoolof Agexport, designed to specifically prepare candidates.
“It is also key to have the Complete and updated stationery: CV, criminal and police records, NIT and diversified title. This can make a difference in the selection process, ”explains Méndez.
How to know if your English level is enough to apply?
“There is no single test, since each company evaluates different skills: listening, speaking, reading, grammar. A good way of self -evaluating is to practice conversations with language speakers and observe how much it is possible to understand and respond fluidly,” says the recruitment coordinator.
Common errors in interviews for call center and how to avoid them
Among the most frequent mistakes, Méndez mentions:
- Do not prepare for the interview.
- Not having clarity in the availability of schedules.
- Arriving late or missing without notice.
- Show insecurity or disinterest.
“To avoid these errors, it is fundamental investigate the companypractice possible questions, be punctual and have a positive and professional attitude. In addition, the Personal presentation Count, even in virtual interviews, ”says Méndez.
What skills and attitudes value recruiters, in addition to English?
“The attitude It is essential. A specific person, committed and with a disposition to learn has many possibilities of being hired, although not yet dominates all technical skills. The effective communicationstress management, empathy and the ability to work as a team, ”explains Andrea Méndez.
Free resources to improve English and prepare for interviews
Andrea shares to Press Libre that, for more than a decade, Agexport promotes the program Finishing Schoolwhich offers Free English scholarships To people of legal age, with a diversified title, time availability and Internet access. The objective is to prepare candidates to successfully enter the industry.
In addition, he adds that there are other free resources on platforms such as YouTube, Tiktok and practice applications with artificial intelligence or conversations with native speakers.
“The important thing is to maintain a Daily practice routine and focus on improving the fluidity and auditory understanding “Andrea Méndez
Keys to enter a call center in Guatemala:
- Have an intermediate or advanced level of English.
- Have updated documents.
- Show Positive attitudecommitment and professionalism.
- Take advantage of opportunities such as Employment Fair of April 24.
- Apply to English scholarships free as those of the Finishing School program.
Are you ready to start your career in a Call Center? The Employment Fair organized by AGEXport could be the first step towards a new professional opportunity in one of the most growth sectors in Guatemala.