The morning of this Saturday, July 5 began with Problems in the electric power service in several areas of the country. Users reported cuts from 7 am.
The social networks of the Guatemala electricity company (EEGSA) announced maintenance work from July 6 to 8, without detailing interruptions for this Saturday.
Publications in social networks of users in Mixco, Zone 18 and Santa Catarina Pinula, among other locations, agreed to report service failures.
The EEGSA telephone line maintained a pre -recorded message, which was reported on interruption reports in several sectors; However, when trying to communicate with an operator, the call was cut.
Subsequently, in its social networks, EEGSA explained the reason for the problem: “Due to a failure in the regional electrical system, we are presenting a low frequency interruption in the energy distribution service of our customers.”
According to Ivette Zambrano, from the EEGSA Social Communication Area, more than 618 thousand users were affected. He added that, for 8.05, the service had been completely restored.
Other sectors
The department of Guatemala was not the only one affected. In Quetzaltenango, users reported suspension of the service, as in Zacapa.
Even in El Salvador, several users indicated on social networks that did not have the electric power service and consulted the local distributor company about the reason.
INDE INVESTIGAT
Although the causes have not yet been confirmed, it is presumed that the interruption could have originated in the Chixoy hydroelectric plant.
The National Electrification Institute (INDE) reported that it makes the necessary consultations to clarify the origin of the blackout that affected multiple departments of the country.
#EeGsainforma Due to a failure in the regional electrical system, we are presenting a low frequency interruption in the energy distribution service of our customers.
– Eegeguatemala (@eegeguatemala) July 5, 2025