When hyperconnection is present, Tools like WhatsApp They could create digital anxiety, concern or pressure to answer a message or be watching whether or not someone is connected.
Psychologist Claudia Cuyún explains that contact with the phone and Social networks such as WhatsApp attracts us for movement, light and sound, technology that captivates our minds“It is like a hypnosis type that is done to our brain. And that does is want to return and return because it keeps us very attentive with a lot of dopamine and we want to return to live that pleasant experience,” he says.
And it becomes an addiction, adds guinea pig, could take away hours of sleep, working hours in which we are no longer productive and even punish our family, social and loving relationships, he says.
He explains that without a correct management they have from an overload of information where too many messages are presented that are not relevant and that could affect productivity and are also related to stress and digital fatigue. “Notification bombardment creates implicit pressure to always be connected, which can negatively affect the mental and emotional well -being of workers,” says Barreto.
In addition, using WhatsApp for Business Communication is also a security risk due to the confidentiality of infromction.
WhatsApp misunderstandings
An article of The conversation Explain that conflicts In communication they are more likely to occur when the interaction does not take place physically. This occurs because a conversation by this means as by email and other networks does not have the breadth to receive a message in its entirety.
“We can try to replace nonverbal messages with emoticons and Stickersbut the fact of putting smiling faces in a message does not imply that this is really our mood, “says the artíclo. Therefore, it is easier to lie by WhatsApp than in a face -to -face interaction.
It is also easier for the other person to incorrectly interpret the messages. Even in the event that we are seeing your face, Through the screen it is not possible to have the communicative wealth offered by face -to -face meetings.
How to control the use of WhatsApp?
Cuyún explains that it is important to detoxify social networks in general. Leaving excessive use of networks such as WhatsApp is made as a decision and the will is worked.
“The exercise of the will, as we are practicing disciplinedly, becomes a habit,” says the expert. And people can evaluate how they feel emotionally after leaving the networks, try one day without them. “Writing what they feel is important, they could feel more peace of mind,” says Cuyún.
At that time far from the networks they could speak more with those who have around, eat with a friend and/or be in contact with the present, adds guinea pig.
At the business level it is also suggested to learn good practices. It is suggested that employees receive training on the use of communication tools, establish policies on the creation of groups, define communication schedules, among other solutions offered by technology.