Check the cost per gallon of gasoline with the subsidy and report irregularities to the Diaco

Home Business Check the cost per gallon of gasoline with the subsidy and report irregularities to the Diaco
Check the cost per gallon of gasoline with the subsidy and report irregularities to the Diaco

He fuel subsidy comes into force in Guatemala. Know whatyes reference prices and how to report improper charges at gas stations.

From this April 28comes into effect on fuel subsidy in Guatemalawhich is already reflected in a reduction in gasoline and diesel prices at service stations.

With this measure, the values ​​decrease compared to April 27, when the gasoline exceeded Q40 per gallon and the diesel Q42.

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How to report improper charges

The Directorate of Consumer Care and Assistance (Diaco) enabled the digital tool “Diaco Fuel Alert” for users to report irregularities in the application of the subsidy.

Consumers can enter the institution’s official website, where upon access the icon will immediately appear. “Diaco Fuel Alert”. If you wish to file a complaint, you must complete an online form with information such as:

  • Gas station location
  • Evidence or supporting documents
Screenshot of the Diaco form to report improper fuel charges, that is, prices that do not comply with the reference rates published by the MEM. (Photo, Prensa Libre: screenshot diaco.gob.gt)
Screenshot of the Diaco form to report improper fuel charges, that is, prices that do not comply with the reference rates published by the MEM. (Photo, Prensa Libre: screenshot diaco.gob.gt)

This channel is designed exclusively to report cases in which prices do not match the MEM reference values or any anomaly related to the subsidy.

The objective of this form, as shared by Diaco to this medium, is to strengthen market supervision and make it easier for users to report possible abuses in the fuel prices.

How do you know if the price is correct?

He Ministry of Energy and Mines (MEM) publish the reference prices that gas stations must apply, as part of the mechanism to avoid undue increases during the validity of the subsidy.

For the week of April 28 to May 4prices in self-service mode in it department of Guatemala are:

  • Top gasoline: Q36.76
  • Regular gasoline: Q35.76

In this case, both in the Guatemala City as in the municipalities of the departmentthe prices are the same. However, in the rest of the country there are variations.

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Reference prices in departmental capitals

At the national level, the Ministry of Energy and Mines (MEM) established ranges of reference prices in departmental capitalswhich serve as a guide to verify that the fuel subsidy is being applied correctly at service stations.

  • Top gasoline: between Q36.55 and Q37.91
  • Regular gasoline: between Q35.55 and Q36.91
  • Diesel: between Q34.11 and Q35.47

Reference prices in departmental municipalities

In the case of the municipalitieshe Ministry of Energy and Mines (MEM) established ranges of reference prices broader, where values ​​may be higher due to factors such as transportation and fuel distribution costs.

  • Top gasoline: between Q37.75 and Q39.11
  • Regular gasoline: between Q36.35 and Q39.91
  • Diesel: between Q34.91 and Q38.47

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