With this center that integrates the pillars of services, technology and human focus, CIAM goes one step further and redefines its services and care, responding to the growing demand for more efficient and coordinated medical services.
There is something that many Guatemalan families know well and that is moving from one place to another seeking medical attention, from going to a laboratory, to a specialist and then to a pharmacy.
Through this approach, CIAM operates as a complete healthcare ecosystem, bringing together more than 25 medical specialties, clinical laboratory, imaging, emergency, pharmacy and physical therapy; allowing patients to resolve their medical needs in a single visit. All available at its three locations located in Miraflores, zone 9 and Ciudad Cayalá.
“One of the main differentiators of the model is its focus on the patient experience. Unlike traditional schemes, at CIAM we centralize services and they are complemented with technology that allows more agile processes and precise diagnoses, without losing the human component,” said Sebastián Bolaños, general manager of CIAM.
Three fundamental pillars:
- Centralization of services: Comprehensive medical care in one place.
- Cutting-edge technology: agile processes, electronic files and precise diagnoses.
- Human focus: Personalized follow-up that prioritizes the patient’s well-being beyond the symptom.
This new proposal distinguishes CIAM as the health companion.
Health plans adapted to different profiles and moments of life:
- Families who need a place where they can entrust the care of their children to theirs, with the peace of mind of knowing that everything is in one place.
- The athlete and active person who takes care of their physical performance and seeks specialized medical care that understands their goals.
- Older adults, who deserve warm, expert and uncomplicated medical care.
- Corporate sector, because a company that takes care of the health of its team also takes care of its future.
These plans have exclusive benefits, payment facilities and home delivery services that allow people with or without insurance to access high-quality medicine.
“At CIAM we understand that the health experience should not be fragmented. Therefore, we built a model that integrates everything in one place, so that each patient finds clear and agile solutions in a single visit. With this new proposal we become the health companion, distinguishing ourselves both for the quality of our services and for the way in which we provide them,” commented Celeste Castillo, Marketing Director of CIAM.
With this evolution, CIAM positions itself as a comprehensive alternative for health care in Guatemala, with a preventive and continuous approach that becomes a constant ally in the lives of its patients.