Shakira held the local producer of the cancellation, A few hours after starting, of his expected show in Santiago, Chile, in the midst of the anger of the followers and the warning of the state consumer service that will denounce the artist, the OA producers who are guilty.
In a statement released through social networks, The singer argued the same reasons as the producer, that is, an inclination of the stage mounted in the National Stadium, but stressed that it was foreign to it.
“When an artist travels to a country, his production and his team come to depend directly on local producers. My staff and I trust at all times that the producer hired by the local promoter would follow the specifications that were diligently provided by our part so that a show of the magnitude of this could be given,” he explained.
“The Women’s Tour no longer cry, that I wanted to start from my home, Latin America, It is the biggest tour of my career And currently one of the largest productions in the world, with a scenario that weighs 62 tons. DEsfortunoly, we have found that the floor of the place where my stage would go is uneven and is not properly stabilized to guarantee the safety of my band, dancers, my fans and my own, “he said.
Hours before, when the spectators were already linen and were about to open the doors of the enclosure, the Fenix Entertainment producer had announced that the appointment was postponed to an unmarked date due to a technical problem “oblivious to the artist” related to the scenario that had been placed in the enclosure.
“We regret communicating that during the assembly process of the show scheduled for today (March 2) at the National Stadium of Santiago de Chile, we have encountered technical inconveniences outside the artist and its production that prevent the correct development of the concert, since the ground where the stage would go is uneven,” the note explained.
“The women’s tour is no longer crying is one of the largest productions in the world and an unprecedented production in Latin America, with a highly specialized human team that accompanies Shakira to make a show of this level possible. The safety of all – public, technical team and the artist herself – is our top priority, ”he added.
That is why “we have made the difficult decision to reprogram the date until they have optimal conditions that guarantee a 100 %perfect show,” concluded the unpaid note for when it is reprogrammed.
Complaint of the State Consumer Service
Given this situation, the deputy director of the National Consumer Service (Sernac), a state -dependent state entity, Edison Orellana, stressed in a well -known Chilean television channel that LA decision “we are surprised and outraged as Sernac, as soon as he has affected not only attendees of the Metropolitan Region, but also from other regions, and even, of people who came from abroad to attend this concert.”
“We believe that the explanations that the producer has given, to suspend the event, are totally insufficient and inopportune,” added the person in charge, who urged citizens and spectators to “present their claims in www.sernac.cl so that we can take into consideration the damages that have suffered, for the purposes of the actions that will be implemented by the service. “
Orellana added that in any way Sernac “will officiate both the producer and the ticketera involved in the event, and obviously we do not rule out other types of actions, such as, for example, to mention to declare the legal representative of the producer in this fact.”
“According to the information that the producer has given so far through the public statement, we are obviously not in a case of force majeure or fortuitous case, but obviously there is a contractual non -compliance that is attributable and we will have to investigate imputable to whom,” he added.
“Obviously it is not a case of force majeure or fortuitous case and, in that context, consumers are entitled not only to have been informed in a full and timely manner, but also to the fact that all the material and moral damages that have suffered on the occasion of this breach are compensated,” he concluded.
The arrival of Shakira on Saturday to Santiago de Chile airport generated enormous expectation and a small chaos, with hundreds of fans who concentrated to give them gifts and welcome him before he could take refuge at the Eastern Mandarin Hotel, in the Metropolitan Region, where since then numerous people are guarded in case they are lucky to see it.
The city of Santiago had even extended the night service schedule of the suburban metro, as it does with other shows, to facilitate the access and abandonment of the enclosure.