This new platform not only seeks immediacy, but transforms the cell phone into a complete store and a credit purchase option, available 365 days a year. With this launch, Unicomer gives a twist to the commercial omnichannel in Guatemala, offering a convenient way to purchase everything for the home, electronics and more.
This innovative service adds to the solid infrastructure of the company that, in addition to having physical locations throughout the country, already offers specialized care through its websites and telephone service. Now, the ecosystem is strengthened with the implementation of service via WhatsApp, so that the customer can choose the channel of their choice with a simple, practical and secure experience.
“Our goal is to eliminate complications. We want our customers to have the entire store at their fingertips, with the confidence that each transaction is secure and the response is practically immediate,” highlighted Juan Manuel de León, Marketing Manager of Unicomer de Guatemala.
Speed, Comfort and Security: The Triple Commitment
Aware that time is its clients’ most valuable resource, Unicomer has designed a human and digital service interface, through WhatsApp, that guarantees:
- Secure Transactions: High-level security protocols for the protection of information and documents. Purchase option ON CREDIT, with additional benefits.
- Personalized Management: Real advice for consultations and product selection.